Table 4 Content analysis of facilitators classified according to the five dimensions of Bronstein’s model of interprofessional collaboration

Collaboration

• Team support.

• Mutual commitment

• The perception of effective collaboration.

• Informal working groups.

• Foster networking and teamwork abilities.

• Establish roles and responsibilities.

• Mutually agreed (HP and Police) common protocols.

• Common goals for the group.

• Analysis of cases and protocols.

• Reflection on the functioning of teams.

Skills

• Recognition of the other professional’s roles and responsibilities.

• Competence of SANEs.

• Problem solving strategies

Communication

• Protocols of action.

• Information sharing.

• Clear procedures for team communication.

• Building mutual knowledge of professional roles.

• Clear disclosure of team’s decisions

• Disclosure of information

• Regular meetings of the coordination team.

Leadership

• Well-trained group leader.

• Team leader as the facilitator.

• Clear hierarchy

• Coordination in the SARTs.

• Clear definition of roles by the coordinator.

• Neutral team leader.

• Leadership can guide collaboration and assist in communication and conflict resolution.

• Motivation of the leader

• Facilitating team leader.

Organizational

• SANE Implementation.

• Training of SANE Nurses.

• SANE Teams.

• Organizational relationships.

• Coordination of care services by SARTs.

• Organizational support.

• Frequent reassessment of team functioning.

• Developing infrastructures.

Relationship

• Respect and trust.

• Personal knowledge of the team.

• Socialization.

• Training by SANE.

• Forming multidisciplinary informal working groups.

• Interprofessional models with well established activities and responsibilities (e.g. SART).

• Multidisciplinary training.

• Promotion of relationships with all stakeholders.

• Building trust.